Terms of Service

COVERED USA LLC DBA GET COVERED INSURANCE AGENCY ("we," "us," or "our") owns and operates this website located at coveredusa.website (the "Site"). By using the Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Site. SMS Messaging Terms & Compliance Program Description: Our messaging program sends appointment confirmations, consultation reminders, rescheduling updates, and customer support communications to individuals who have requested a consultation through our website or scheduling forms and who have explicitly opted in to receive SMS notifications. Opt-in is collected through web forms with a dedicated checkbox for SMS consent. Cancellation Instructions: You may cancel SMS messages at any time by texting "STOP" to the number that sent you messages. After you text STOP, we will send one final confirmation message and you will no longer receive texts from us. To rejoin, simply opt in again as you did originally. Support Information: For help with our messaging program, reply "HELP" to any message, email us at support@coveredusa.health, or call (855) 674-8343 during business hours. Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier. Message & Data Rates: Message and data rates may apply. Message frequency varies based on your consultation activity. Contact your wireless provider with questions about your text or data plan. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers. Age Restriction: You must be 18 years of age or older to participate in our SMS program. We do not knowingly collect personal information from individuals under 18. Privacy: For privacy-related questions, please review our Privacy Policy at coveredusa.website/privacy-policy. We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications. General Terms This Site is owned and operated by COVERED USA LLC DBA GET COVERED INSURANCE AGENCY. By using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that apply to specific sections of the Site. We may revise these Terms of Service at any time by posting updates on this page; continued use of the Site after changes are posted constitutes your acceptance of the revised terms. Intellectual Property Rights: This Site and its materials are the property of COVERED USA LLC DBA GET COVERED INSURANCE AGENCY and/or our licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided for your personal, non-commercial use. You may not copy, reproduce, republish, distribute, or create derivative works from Site materials without our authorization, except that you may print or download one copy of individual pages for personal, non-commercial use. Your License to Us: If you submit material to us (such as comments or messages), you represent that you own the material or have the necessary rights, and you grant COVERED USA LLC DBA GET COVERED INSURANCE AGENCY a royalty-free, worldwide license to use that material in connection with our services. Disclaimers: The Site and the information, products, and services offered on or through it are provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law. COVERED USA LLC DBA GET COVERED INSURANCE AGENCY is an independent insurance brokerage and is not affiliated with or endorsed by any government agency, including the federal Medicare program. Plan availability, benefits, eligibility, and costs vary by carrier, policy, and state. Nothing on this Site constitutes medical, legal, tax, or financial advice, or a guarantee of insurance coverage. Indemnification: You agree to indemnify and hold harmless COVERED USA LLC DBA GET COVERED INSURANCE AGENCY and its officers, agents, and employees from claims, damages, and expenses arising out of your breach of these Terms of Service. Third-Party Services: The Site may reference insurance carriers and other third parties. We are not responsible for the products, services, or practices of these third parties, and any dealings with them are solely between you and that party. Registration: If any part of the Site requires you to register, you agree to provide accurate and current information and are responsible for maintaining the confidentiality of your account. Notify us immediately at support@coveredusa.health if you suspect unauthorized use of your account. Termination: We may suspend or terminate your access to the Site without notice if we believe you have violated these Terms of Service. Governing Law: These Terms of Service are governed by the laws of the State of Florida, and any dispute shall be resolved exclusively through binding arbitration in that jurisdiction. SMS Communications Consent: By providing your mobile number and opting in, you agree to receive SMS messages from COVERED USA LLC DBA GET COVERED INSURANCE AGENCY, including transactional, informational, and service-related messages such as consultation reminders, confirmations, and follow-up communications. Marketing messages are sent only where you have separately consented. Message frequency varies; message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP or emailing support@coveredusa.health. Opting out of SMS does not affect other forms of communication unless you request otherwise. Mobile carriers are not liable for delayed or undelivered messages, and COVERED USA LLC DBA GET COVERED INSURANCE AGENCY is not responsible for delivery failures caused by carrier restrictions, network issues, or device limitations. Age Restriction: Our services, including SMS communications, are intended for individuals 18 years of age or older. Changes to These Terms: We may update these Terms of Service from time to time. The most current version will always be posted on this page with its effective date. Contact Us: For questions about these Terms of Service, contact COVERED USA LLC DBA GET COVERED INSURANCE AGENCY at support@coveredusa.health, (855) 674-8343, or 450 Fairway Dr, Suite 107, Deerfield Beach, FL, or visit coveredusa.website. By using our website and services, you consent to these Terms of Service.